At Shiva Techno Hub, we provide website development, application design, and IT solutions tailored to your needs. As our services primarily involve digital products, the delivery of our services occurs electronically. However, for any physical deliverables, please refer to the following shipping and delivery terms.
1. Digital Deliverables
All services related to website development, mobile or desktop application design, and other IT solutions are delivered electronically. Once the project is complete and approved by the client, the final deliverables, such as source code, design files, and documentation, will be shared via secure email, cloud storage (e.g., Google Drive, Dropbox), or a private Git repository.
Delivery Time: The estimated delivery time will be outlined in the project agreement. Timelines may vary depending on the complexity of the project.
Revisions: Any revisions requested after the initial delivery will be discussed and scheduled as per the client agreement.
Acceptance of Deliverables: Upon delivery, the client will have 7-10 working days to review the deliverables and provide feedback or approval. and depends on projects.
2. Physical Deliverables not applicble
Shipping Methods: We use reliable couriers and shipping companies to deliver any physical products to your address. We offer both standard and expedited shipping options depending on your location.
Shipping Time: Estimated delivery times will depend on your location and will be communicated during the order process. Typically, orders within India are delivered within 7-10 working days.
Shipping Charges: Shipping fees may vary based on your location and the weight of the physical products. The applicable charges will be communicated upfront.
International Shipping: For customers outside India, we provide international shipping through trusted carriers. Additional customs fees or duties may apply depending on your country’s import policies.
Tracking Information: Once your order is shipped, you will receive a tracking number to monitor the delivery status.
3. Service Delivery
For website and application development projects, the delivery will follow the agreed-upon project plan, which may include milestones such as:
Prototype Delivery: Initial designs or wireframes will be shared for approval within the timeline specified in the contract.
Beta Release: A functional version of the website or application for client testing.
Final Launch: Upon client approval, the final version will be deployed on the client’s server or app store.
4. Late Deliveries
We strive to meet our delivery timelines; however, in rare circumstances, unforeseen technical issues or delays in obtaining necessary information from the client may affect delivery schedules. In such cases, we will notify you promptly and work towards a mutually agreed solution.
5. Contact Information
If you have any questions regarding the delivery of your digital or physical products, please feel free to contact us at:
Shiva Techno Hub
Email: shivatechnohub@gmail.com
Phone: 8107723060